Frequently asked questions
Subscription, data, billing — what clubs tend to ask.
Is there anything to install?
No. DoJoe runs in a browser, on a phone, a tablet or a computer. It can be added to a phone’s home screen, and from then on it behaves like an app.
Who needs an account?
You and your coaches. Members do not: they sign in for a session by tapping their own name on the device at the door, with no account and no password.
What happens when I hit a plan’s limit?
Existing data stays; you simply cannot create more. Nothing is deleted and attendance keeps working. Move up a plan and the limit lifts immediately.
How can I pay?
By card, monthly or yearly. Payment happens on our provider’s own payment page — your card number never reaches us. Paying yearly costs ten months for twelve.
Can I cancel any time?
Yes. Cancelling ends nothing inside the period you have already paid for: you keep the club until it runs out, and the subscription then does not renew.
Who owns the data?
You do. The roster, the visits and the statistics belong to your club, you can take them out as a PDF whenever you like, and we delete them with your account on request.
Which languages does it speak?
Hungarian, English and German — both the app and this site. Every user picks their own.